Accreditation: 1

Absences: Managers 3.J. 9

&nbs= p; Front line duties 3.J.9.a)

&nbs= p; Management function 3.J.9.b)

&nbs= p; Compensation 3.J. 9.c)

&nbs= p;

Abuse: Protection from: 4.B.

&nbs= p; Bullying: = ;4. B. 2. a)

&nbs= p; Definitions 4.B. 2

= Emotional: 4.B. 2. e) =

= Exploitation: 4.B. 2. h) =

= Financial: 4 B. 2. h) =

= Harassment: 4.B. 2. k) =

= Humiliation: 4. B. 2. f)

Legal Responsibilities 4.B. 3

= Neglect: 4.B. 2. i)<= /p>

= Physical: 4.B. 2. b) =

= Retaliation 4.B. 2 g)

Reporting & Follow Up: 4.B. 4

= Sexual: 4. B. 2 c) =

Unauthorized Restrictive Procedures 4.B. 2.j)

= Verbal: 4.B. 2. d) =

Acceptance Procedures: See Handbook

Accessibility Planning 2.C. 2

Note: Accessibility Plan is in planning documents

Accident Investigation Report 4.C. 9

Accidents and Fines 5.A. 6

Accommodations: Emergency: 4.G.5

Accreditation= : 1.A. 3

Cross reference: CARF: medications 8.C. 5

Activities 7.A. 10

Accumulated Time off: excluded 3.J.10

Adaptive Equipment 4.H. 3

Additional Ho= urs:

Regular Employees: 3.D. 16

Address Change: 3.F. 4

Admissions Pr= ocess and Criteria 1.C

Note: Also se= e handbook

&nbs= p; Homes and Programs 1.C. 3

Medications 8.H. 1

Moving On: 1.C. 4

Population Served I.C. 1

= Referral Process 1.C. 2

Transition into homes and programs 1.C. 3

Advocacy 3.D.= 1

&= nbsp; 7.A. 9

Advocate for Service Quality: 1.E. 4

Aggression or other threatening situations 4I 1 f)

Aggressive & Unusual Behaviour 7.C. 7

Alcohol:

People Supported 7.A. 8

Cross Reference

Licit Substances 3.C. 7)

Staff: & Substance Abuse 3.d. 27

Staff & not use prior to work 2.B. 8

Alternative therapies 8.K. 2

Amel= ia Home 1.B.

Annual Review: Critical Incidents 4.C. 6

Cross Reference: See planning documents

Appeals re: complaints: 2.C. 8

= Cross reference: collective agreement

Appearance: Personal: 3.D. 12

Asset Register 6.A. 12

&nbs= p; Misuse of Assets 4.B.4

Assistive Technology: 2.D. 8

Audits: Annual Audits 2.C. 10

Back up: 2.D. 4 See technology

Bad Debt 6.C. 8

Bank Accounts 6.A. 1

Bank Cards: 6.A. 6

Banked Overtime 3.F. 1

Basics of Medication Course 8.B. 2;

3. D. 20

B.C. Human Rights Commission I. E. 4

Behaviour: 7.= C.

Aggressive & Unusual Behaviour 7.C. 7

As communication 2.A. 5

Aversive Strategies Never to be used 7.C. 12

Behaviour Plans 7.C. 5

Emergency Restraint 7.C. 8

Exclusionary time out 7.C. 11

Motivating People 7.C. 4

&nbs= p; Philosophy: 2.A. 5

Prohibited Practices 7.C. 12

= Positive Approaches 7.C. 2

Proactive Intervention 7.C. 3

Restraint 7.C. 8

Safety Plans 7.C. 6

Seclusion 7.C. 10

Written Plans 7.C. 5

Benefits: Excluded Staff 3.J. 1

Benefits: not portable: 3.B. 4 b)

Benefits while on unpaid leave of absence 3.F. 15

Bereavement leave 3.J.1.a

Biohazardous =

Expired, Discontinued & Wasted

Management: 8.L

.Material Incidents4I1h

Medications 8.L. 1

Needle Disposal 8.L 2

Sharp Objects 8.L 2

Bites: 4.E. 2

Blister packaging System: Medications 8.D. 2

Blue Tooth headsets 3.DF. 28

Bomb Threats: 4.I. 1. a)

Borrowing 3.E. 6

Boundaries 7.D. 2

Bullying: 4.B. 2 a)

Buses: Low Floor: 5.A. 16

Cable 6.D. 3

Call out lists:

Master; 3.D. 17

Home/Program 17 a)

Procedure 3.D. 18

Call out procedures to fill shifts: 3.D. 18

Capital Equip= ment 6.C. 4

Expenditures 6.C. 3

CARF standard= s 8.C. 5

&nbs= p; Cross Reference: Accreditation 1.A. 3

Career Path: See Succession Plan with Planning Documen= ts at each site

Casual Employees Information 3.D. 20

Cellular Phones 2.D. 14

&nbs= p; Excluded 3.J. 7

Central Orientation: 3.C. 2

Change of Home Base 3.F. 3

Change of Name, Address, Phone Numbers 3.F. 4

Child and Youth officer: contact 1.E.4

Children’s Comprehensive Plan of Care (CPOC) 7. = B. 9

Choice: 7.A.

Class 4 Driver’s License 5.A. 5;

3.B.3

Class 4 Qualification 4.B. 2

Cold Compresses: 4.E.3

Comforts Allo= wance 6.B. 1

Community Liv= ing British Columbia= CLBC

&nbs= p; Monitoring 1.F. 3

= Appeals 1.E.4

Communicable = Diseases 4.D. 3

&nbs= p; Reporting 4.D. 4

Communication=

&nbs= p; Behaviour as

Communication 2.A. 5

Headquarters during a disaster 4.H. 8

Book: 7.H. 6

Community Care Facilities Act

Monitoring 1.F. 4

Community Inclusion 2.A. 3

Compassionate care leave 3.J.1.a

Complaint Res= olution: 1.E.

&nbs= p; Complaints in the

Community 1. E. 5:

Compliance with

Regulation 1.E. 3

Rights and Responsibilities 1.E.2

Procedure: 1.E. 4

Tracking Complaints 1.E. 6

Annual Review of Complaints 2.C. 8

Compresses: Hot and Cold 4.E. 3

Computers: See technology= 2. G.

Concersn: See complaint resolution 1.E

Concurrent Services 7.A. 1

Conditions of Employment: 3.B.

First Aid/CPR for Adult Care Workers 3.B. 1

Documentation Requirements 3.B. 2

Confidentiali= ty 1.D. 6

Breaches of 3.E. 4

Cellular phones: 3.J. 7

Confidentiality: Volunteers 3.H 8

Computers 3. H. 8

Definition: 2.B. 2

E-Mail 2.D.10

Faxes: 2.D. 11

Responsibility to company 2.B. 4

Conflict of I= nterest 3.D. 2

&nbs= p; Employment of Relative 3.D 2 a)

= Ethical Responsibility to avoid 2.B.8

Outside Employment and Activities 3.D. 2. b)

Violations 3.E. 5

Ethics and ..2.B. 3 a)

Exchange of gifts 2.B. 3. b)

Personal Fund Raising 2.B.3.c)

Personal Property 2.B. 3. d)

Setting Boundaries 2.B. 3.e)

Witnessing documents 2.B.3.f0

Conflict Reso= lution between

&nbs= p; Staff members and Manager 3.E. 1

= Staff members 3.E. 2

= Insubordination 3.E. 3

= Cross reference: Collective Agreement = ; available at all HEU sites

= Cross reference: Complaint Resolution

Consent for Release of Information 1.D.7

Continuous Quality Improvement Plan 2.C. 5

Note: CQI plan is with planning documents

Continuation of essential services 4.H. 1

Contracted Services 6.C. 10

Co-op Cards 6.D. 10

Corporate Citizenship 2.B. 4; 2.B. 14

Co-signatures on Bank Accounts: 6. A. 4

Court: Definition 2. F. 1. a)

Credential tracking: C. D 20

Criminal Offenders 2.F. 4

Criminal Records: Duty to Inform 3.D. 3

Criminal Record Updates 3.D. 4

Crisis Staffing Protocol 3.D. 19

Criteria for Acceptance: 1.C. 1

Critical Inci= dents: 4.C.

Accident Investigation Report 4.C. 9

Alleged: reporting and follow up 4.B. 4

= Annual Review: 4.C. 6

Summary Report 2.C. 11

Licensed Programs Reporting: VIHA 4.C. 1

Licensed Programs: Reportable to CLBC 4.C. 2

Medications 8.F. 2

Minor incidents or injuries 4.C. 4

Other programs: Reportable 4.C. 3

Vehicle & Property Damage 4.C. 5

WCB forms: 4.C. 8

Work Related Staff Injuries 4.C. 7

CSSEIP & return to work 3.D. 18

Culture & Diversity; 7.A. 10

&nbs= p; Ethics: 2.B; 2.B. 3

= Individual Care Plans 7.D. 1

= Nutrition: 7.F

= Personal Care 7.A. 2

= Philosophy: 2.A. 2

= Physical Interaction 7.D. 1

Death of a Pe= rson Supported: 4.K

Anticipated Home Death 4.K. 2

Duties after Death 4.K. 3

Memorial Services 4.K. 4

&nbs= p; Unexpected Death 4.K 1

Debit Cards: CIBC: 6.D. 11

Dignity: 7.A.

Direct Deposit 3.F. 2

Disability: 2.B. 1

Disaster Recovery; Computers: 2.D. 4

Disaster Supplies: 4.H.1

Discipline: Ethics: 2.B.10

Disability Benefits 6.A. 10

Discharges & Medications 8.H. 1

Discontinued orders: Medications 8.G. 3

Diversity: See Culture

Drills: See E= mergency

Drills for people supported 4I.2

Drills for Staff members 4.F

Driver’s abstract: 5.A. 1; 3.B.2; 5.A. 5
Doctor’s Orders: Medications 8.C. 1

Documentation Requirements 3.B. 2

&nbs= p; Payment 3.B.3

Double Checking Procedure: Medications 8.C. 2

Driver’s Abstract 5.A. 5

Driving Infraction 5.A.1

Drug Interactions 8.F. 4

Drugs: 2.B.8

Cross reference illicit sub= stances 3.D.7

Dust= in Court Home 1.B.

Earthquakes/Natural Disasters: 4.I. 1. b)

Education and training: Sexuality: 7.E. 3

Education: Leave of absence; 3. F.9

Educational Qualifications

Recognition of: 3.B. 6

Eligibility for Disability Benefits 6.A. 10

E-Mail Use 2.D. 10

Emergency:

Accommodation: 4.G.5

Aggression 4.I. 1 f)

Biohazardous material incidents 4.I.1 h) <= o:p>

Bomb Threats 4.I. 1 a)

Drills: 4.F.1

Drills for the people supported 4.I. 2

= Earthquakes (see Natural Disasters)

Health Information 4.H.3

Lightning 4.I. 1 i)

Medical Emergencies: 4.I. 1. e) =

Medical information: 4.H.3

Missing Persons 4.I. 1 j)

Natural Disasters: 4.I. 1. b)

New orders: Medications: 8.G. 2

Phone Numbers 4.H. 10

Power failures 4.I. 1 d)

Restraint 7.C. 8

Sentinel Events: 4.I. 1. g)

Survival Kits 4.E.4

Snow Storms 4.I. 1 c)

Staffing 4.H. 7

Suicide: Prevention 4.I. 1 k)

Threatening Situations 4.I. 1.f)

Tsunamis: 4.I. 1. l)

Utility failures: 4.I. 1. d)

Weapons 4.I. 1 m)

Wheelchair Accessible

Vans: 5. A. 10

Violence 4.I. 1 f)

Emotional Abuse: 4.b. 2. e)

Employee Scheduler3.A.2a)

Employment: Outside Kardel and Activities 3.D. 2. b) <= /p>

Employment of Relative 3.D 2 a)

Environmental Sensitivity: 2.B. 14;

&nbs= p; Cross reference with website

Equipment Maintenance 4.A. 4

Essential Ser= vices: 4.H.

Adaptive Equipment 4.H. 3

Communication Headquarters during a disaster 4.H. 8

Continuation of essential services 4.H. 1

Emergency Phone Numbers 4.H. 10

Emergency Staffing 4.H. 7

Medical and Health Information 4.H. 4

Medication Disaster supplies: 4.H. 2

Out of Province Contact 4.H. 9

Personal Possessions: 4.H. 6

Service Plans 4.H. 5<= o:p>

Ethics: 2.B. =

&nbs= p; Definitions: 2.B. 2

&nbs= p; Education re: ethics 2.B. 13

&nbs= p; Responsibility to company 2.B.4

&nbs= p; &= nbsp; as a business 2.B5

&nbs= p; &= nbsp; delivery of service 2.B.3

&nbs= p; &= nbsp; in marketing 2.B 6

&nbs= p; &= nbsp; to professions 2.B. 7

&nbs= p; &= nbsp; as an employee 2.B. 8

&nbs= p; &= nbsp; to colleagues 2.B. 9

&nbs= p; &= nbsp; in human resources 2.B10

&nbs= p; &= nbsp; to community

& taxp= ayer 2.B. 11

&nbs= p; Corporate Citizenship 2.B. 14

Violations of Ethical codes= 2.B.12

Ethnicity: 2.B. 1

Evacuation: 4= G.

Accounting for all persons 4.G. 4

Complete Evacuation 4.G. 2    &n= bsp;

Emergency Accommodation 4.G. 5

Essential Services during Evacuation (See Essential Services)

Health Information 4.G. 3

Medical Information: 4.G.3

Notification of Authorities 4.G. 6

Safety of evacuees 4.G. 3

When to evacuate: 4. G. 1

Evaluations 3.D. 11

Excluded Staf= f: 3.J.

   &nbs= p;        Absences 3.J. 9

            =             &nb= sp;       Front line duties: 3. J.9a)

            =             &nb= sp;       Management 3..J. 9 b

            =             &nb= sp;       Compensation 3.J. 9 c)

            =             &nb= sp;       Weekend on-call 3.J. 9 d)

            =     Benefits: 3.J. 1

Cellular Phones: 3.J. 7

            =     Extended Health 3.J. 3

            =     Maternity Leave 3.J. 2

            =     Overtime 3.J. 6

            =     References 3.J. 8

            =     Travel Claims 3.J. 5

            =     Vacations 3.J. 4

Exclusionary time out 7.C. 11

Experience: Recognition of prior;

for new employees 3.B.4

Exploitation: 4.B. 2. h)

Exit Surveys 3.F. 16

Exits/Transitions 2. G. 2

Exploitation: 4.B. 2. h)

Extended Health: excluded 3.J. 3

External Authorities: Health & Safety 4.A. 2

External Insp= ections: 4.A. 4

Face Book and Social Networking Sites 2.D. 17

Family responsibility leave: 3.J.1.a

Family and Significant Others

   &nbs= p;        Philosophy: 2.A. 6

Faxes. 2. D. 11

Fees for Day Program 6.B. 3

Files: <= /o:p>

        &= nbsp;   Order: People Supported: 7.H. 7

Order: Personnel: 3.G. 6

Practicum Students C. I. 5

Volunteers: 3.H. 5

Filling shifts: 3.F. 17

Financial Abuse: 4 B. 2. h)

Fines 5.A. 6

Fires: 4.F. <= o:p>

   &nbs= p;        Fire & emergency Drills 4.F. 1

            =     Fire Evacuation Procedures 4.F. 2

Inspections

   &nbs= p;                &= nbsp;   Monitoring 1.F. 6

First Aid: 4.= E.         &= nbsp;

Emergency First Aid kits 4.E. 4

   &nbs= p;        Emergency Survival kits 4.E. 4=

            =     Essential Info for all staff members

4.E. 5

First Aid kits 4.E. 4    &nbs= p;          =

            =             &nb= sp;       Personal Vehicle 5.A. 4<= /span>

for Adult Care Workers 3.B. 1

Human Bites: 4.E. 2

Hot and Cold Compresses 4.E. 3

Medical Situations for People supported 4.E. 6

Procedures 4.E. 1

Training 3. D. 20

Flu: See influenza

Footwear: 3.D. 5

Fraud 6.E. 1; 4.B. 2.h)

Fund Raising Activities: 6.F.; 2.B.3.c

Funds of Peop= le Supported: 6.A.

   &nbs= p;        Asset Register 6.A. 12

Bank Accounts 6.A. 1

Bank Cards 6.A. 6

Comforts Allowance 6.B. 1

Controls: 6.A. 5

Co-signatures 6.A. 4

Eligibility: Disability Benefits 6.A. 10

Expenses: 6.A. 3

Funds held by Accounting 6.A. 7

Income tax 6.A. 9

Monies received 6.A. 2

Public trustee administration 6.A. 11

Tracking & Monitoring Expenditures 6.A. 8

Funds or Assets: misuse: reporting 4.B. 4

Furniture & appliances 6.D. 1

Future Med: 6.D. 7

Futures club:= Fees 6.B. 3

Recreation Budget 6.B. 4

Accounts: 6.B. 5

Description: 1.B.

Gas in vans 5.A. 12

General Accepted Accounting Practices 2.G. 5

Gifts: 3.D. 6; 2.B.3 b

Goals: <= /o:p>

Philosophy: 2.A. 4

Risk Assessment 7.B. 6

Tracking 7.B. 10

Grievances 2.C.8; See Union contract

Groceries & Vehicle Expenses 6.D. 2

GST: ICBC claims 6.C. 9

Harassment: 4.B. 2. k) ; 2.B.9

   &nbs= p;        Virtual: 2.D. 17

Head Lice 4.D. 6

Health and Safety Practices training 4.L.2

Health and Safety Risks: reporting 4.B. 4

Health Care Plans 7.B. 7

Health Information: Emergency: 4..3

Health Services for Community Living

(HSCL backup) 4. A. 5

HSCL Nurse: Medications 8.C. 4

Heat: See hot compresses

Henr= y Home: 1.B

Hillside Home: 1.B.

Hiring: See Recruitment

Hiring Requirements: See Conditions of Employment

History: 1..A. 2

HINI: 4.D.7

Home Base: Change: 3.F. 3

Home/Program Orientation 3.C.4

Hospital Admi= ssions Procedure: 4.J.

   &nbs= p;        Planned Admission to Hospital 4.J 1

            =     Emergency Admission t Hospital 4.J. 2

            =     Exceptional Considerations 4.J. 3

Hot Compresses 4.E.3

Human Bites: 4.E.2

Human Rights 2.A. 1; 2.B.1; 2.B.10

Human Rights Code 4.B. 2.k); 4.B.3

Human Resources Plan 2.C. 7

Note: Human Resources = plan is with planning documents

Human Resources Administrator:3.A2. b)

Humiliation: 4. B. 2. f)

ICBC claims: GST 6.C. 9

Immunization Record 3.B.2

Individual Care Plans 7.B. 5

Individual Program Plans 7.B. 4

Infection Control: 4.D.1

Influenza Immunization 4.D. 2

   &nbs= p;        Control of outbreaks 4.D. 2

Illicit drugs= and/ or substances 3.D. 7

            =     Unauthorized use or possession: 3D. 7 b)

Incident Reporting:

See Critical Incidents

Incident Reports Summary: 2.C. 11

Income Tax: 6.A. 9

Infection Con= trol: 4.D.

   &nbs= p;        Communicable Diseases 4.D. 3

   &nbs= p;        Control of outbreaks 4.D. 2

In= fluenza Immunization 4.D. 2

Head Lice 4.D. 6

Reporting Communicable Diseases

4.D. 4

Scabies Protocol 4.D. 5

Information and Privacy Commissioner 1.E. 4

Informed Cons= ent: 7.A. 1

Risk versus Choice 1.D. 5

for Sexual Relationships 7.E. 8

Medications: 8.C. 9

Individual Support Network: 1.B.

Injuries: Minor4.C.4

Installations; Computers: 2.d.4

Insubordination 3.E. 3

Insurance 6.C. 7

Internet use: 2.D. 9

IPods: 2. D. 15

ISN: Driving the van of a person supported 5. A. 15

Job Descriptions: Signed annually and on file. Request through office DPQA

Job Posting Guidelines: See Collective Agreement

Jury Duty: 3.J.1.a

Lab work; 8.K. 1

Lakes Road Home 1.B.

Law: 2.F.

Subpoenas 2.F. 1

   &nbs= p;            &= nbsp;       Definitions 2.F. 1 a)

Rights & responsibilities of employees: 2.F. 1. b)

        &= nbsp;       Compelled Witness 2.F. 1.c)

        &= nbsp;       Voluntary Witness 2.F. 1 d)

Search Warrants 2.F. 2

Receipt of a Search

Warrant: 2. F. 2. b)

Persons supported and Legal= matters 2.F. 3

Criminal Offenders 2.F. 4
Legislation 2.F. 5

Leave of absence for education 3.F. 9

Leave of Absence: unpaid: Benefits 3.F. 15

Leave of Absences without pay: 3.J.1.a

Leave: Special 3.F. 10

Legal Responsibilities: Abuse: 4.B. 3

Legislation 2= .F. 5

   &nbs= p;        Health and Safety; 4.A. 2

License: loss of driver’s license 5.A.1

Licensed Programs Reporting to VIHA 4.C. 1

Licensed Programs: Reportable to CLBC 4.C. 2

Licit drugs a= nd/or substances 3.C. 7

   &nbs= p;        On worksite 3.D. 7 a)

            =     Drug interactions 8.F. 4

Cross reference: Alcohol: People Supported 7.A. 8

Lifts on Wheelchair Accessible Vans 5.A. 9

Lift Failure: 5.A.9. a)

Lightning 4.I. 1.j)

Logbook: Medications 8.C. 8

Maintenance: Computers 2.D. 4

Vans: 5.A. 7

Managers

Orientation for New

Managers 3.C. 5

Recruitment 3.A 2 c)

Mandt: 7.C. ; 3. D. 20

Marketing Services: 2.B. 6

Maryland= : 1.B.

Master Call Out Lists 3.D. 17

Maternity Leave: Excluded 3.J. 2

Media: requests for info from 3.D. 21

Medical Issues for Staff 3.D. 8

Meals for Staff Members 3.D. 9

Media: 3. D. 17

Recreation Funds: meals for= staff members on outings 6.B. 2

Medical Emergencies: 4. I. 1 e)

Medical Information: Emergencies 4.H.3

Medically Ess= ential Equipment 6.D. 9

            =     Procedure for Payment6.D.9 a)

Medical Issues for staff 3.D. 8

Medical Situations for People supported 4.E. 6

Medications: =

Adverse Reactions 8.F. 4    <= /o:p>

Admissions 8.H. 1

Alternative therapies 8.K. 2

Basics of Medication

            =     CARF standards 8.C. 5

Course8.B. 2

Disaster supplies: 4..1

Discharges 8.H. 1

Doctor’s Orders 8.C. 1

Double Checking Procedure8.C2

Drug Interactions 8.F. 4

Empty bubble pack, sleeve 8.F. 5

Errors 8.F.1

        &= nbsp;       Follow up 8.F. 3

HSCL Nurse 8.C. 4

Knowledge 8.B. 3

Informed Consent: Medications 8.C. 9

Inventory 8 .I.

        &= nbsp;       Adding new cards 8.I. 1 b)

        &= nbsp;       Checking 8.I. 1 a)

General Supplies from Pharmacy 8.I. 4

        &= nbsp;       Receiving: Blister 8.I. 1

        &= nbsp;       Receiving Sleeve: 8. I. 2

        &= nbsp;       Reordering PRN & liquids

8. .I. 3

Stock in the home 8.I. 5

Lab work; 8.K. 1

Logbook: 8.C. 8

Medications 8.C. 2

Narcotics & other controlled medications 8.C.6.

Off-Site Administration: 8.E.

        &= nbsp;       At day programs 8.E. 1

        &= nbsp;       In the community 8.E. 2

        &= nbsp;       PRNs in the community 8.E. 3

On-Site Administration: 8.D.

Medication Administration Procedure: Blister packaging

System: 8.D. 2

Medication Administration Procedure: Sleeved

System: 8.D. 3

            =     Orientation 8.B. 1

Processing Orders 8.G.

Discontinued orders 8.G. 3

Emergency new orders 8.G. 2

New orders following Dr. Appointment 8.G. 1

PRN medications 8.D. 5

Purchasing 6.D. 5; 8.J.

Processing Invoices 8.J. 1

Quality Improvement Program 8.C.3

Reporting Errors: 8.F. 2

Safety Standards: 8.C.

Storage & Preparations 8.C. 7

Transfers: 8.H. 1

Transportation of Medications 8.J. 2

Wasted and Refused Medications 8.D. 4

Meetings: Payroll calculation for: 3.F. 7

   &nbs= p;        Staff Meetings: 3.D. 32

Mileage: See transportation allowance 6.C. 11

Minor incidents or injuries 4.C. 4

Missing People 4.I. 1. j)

Mission: A.A. 1

Modesty: 3.D. 10

Money: Borrowing 2.B. 3.b

Monitoring and Safeguards: 1.F.

   &nbs= p;        CLBC 1.F. 3

            =     Community Care Facilities     &nb= sp;            Act 1.F. 4

            =     Fire Inspections 1.f. 6

            =     Hiring 1.F. 1

            =     Internal Monitoring 1.F. 2

Worker’s Compensation

Act 1.F. 5

Pharmacist Review 1.F.7

Policy, Procedure &

Other Manuals 1.F. 8

Motivating People 7.C. 4

Moving On: 1.C. 4 see exit

Name Change 3.F. 4

Natural Disasters: 4.I.1 b)

Narcotics & other controlled medications 8.C.6

Neglect:4.B. 2. i)

New medication orders following Dr. Appointment 8.G. 1=

Night Shifts & Stat Holidays: 3.F. 5

Non-Discrimination 3.A. 1

Non-Prescription Medical Supplies

6. D. 8<= /p>
No reprisal approach 4.B. 1

Nutrition: 7.= F.

   &nbs= p;        Food Services & Audit Program 7.F. 1 =

Occupational = Health & Safety

Committee 4.A. 3

Equipment Maintenance 4.A. 4

External Inspections 4.A. 4

Health Services for Community Living (HSCL backup) 4.A. 5

Safety education for the people supported 4.I. 2

Working alone 4.A. 6

OH&S report: 2.C.= 9

Ombudsman Office 1.E. 4

On call: Manager Rotation: weekends 3.J. 9. d)

Operation Expense Accounts 6.C. 1

Orientation: = 3.C:

Central Orientation: 3.C. 2

Home/Program Orientation 3.C.4

Office Orientation on Hiring3C 1

Paskin Practical Orientation 3.C3

Orientation for New Managers 3.C. 5

Orientation: Medications 8.B. 1

Self-Administration of Meds 8.E. 4

Overtime: Banked: 3.F. 1

Excluded 3.J. 6

Pacific Compounding 8.A. 2

Parking Permits 5.A. 14

Paskin Home: 1.B.

Paskin Practical Orientation 3.C3

Password Protection on computer2.D. 1

Patient Care Quality Officer: 1.E. 4

Patterson Home; 1.B

Payment of Documents 3.B.3

Payroll Inquiries 3.F. 6; 3.F. 17

Payroll Calculation for Meetings 3.F. 6

Pets 3.D. 14

Petty Cash 6.C. 2

Performance Evaluations 3.D. 11

Perfumes: 3.D.12

Personal Care 7.A. 2

Person Centred Planning: 7.B. 2

   &nbs= p;        Philosophy 2.A. 8

Personnel Inf= ormation& Records: 3.G.

Destroying records 3.G. 3

File Order 3.G. 6

Privacy Act 3.F. 1

Retaining records 3.G. 3

Storage 3.G. 2

Retaining Payroll Records 3.G. 4

Review Files 3.G. 7

Personal Musical Devises 2. D. 15

Personal Possessions 4.H.5

Personal Property: 3.D. 13

   &nbs= p;        Personal Possessions 7.A. 4

            =     Staff: Ethics 2.B. 3.d

Pets: 3.D. 14;     7.A. 6

Pharmacist Review

   &nbs= p;        Monitoring 1.F. 7

Pharmacy Serv= ices: 8.A.

Duncan Pharmasave 8.A. 3

Pacific Compounding 8.A. 2

Shopper’s Drug Mart 8.A.1

   &nbs= p;

Pharmasave: Duncan 8.A. 3

Philosophy an= d Values: 2.A.

   &nbs= p;        Safeguard Intrinsic Human

            =     Rights and Dignity 2 A. 1

            =     Self-Determination 2.A. 2

            =     Community Inclusion 2.A. 3

Personal Growth through Individually Relevant and Measured Goals 2.A. 4

Behaviour as

communication 2.A.5

Support Family & Significant Others 2.A. 6

Value Base of Staff 2.A. 7

Physical Abuse: 4. B. 2. b)

PIPA: (Personal Information Privacy Act) 3.G. 1

Planning: Sys= tem 2.C.

   &nbs= p;        Accessibility Planning 2.C. 2<= /p>
            =     Annual Audits 2.C. 10

Annual Review of Complaints 2.C. 8

Children’s Comprehensive Plan of Care (CPOC) 7.A. 9

Continuous Quality Improvement Plan 2.C. 5

Human Resources Plan 2.C. 7

Incident Reporting Summary Report 2.C. 11

Occupational Health & Safety Report 2.C. 9

            =     Risk Analysis Plan 2.C. 4

            =     Succession Planning 2.C. 12

            =     Strategic Plan 2.C. 6

            =     Technology Planning 2.C. 3

Planning: Per= son 7.B.

7. B. 9; Children’s Compressive Plan of Ca= re (CPOC)

7. B. 10: Goal Tracking

7. B. 7: Health Care Plans

7. B. 4: Individual Program Plans

7. B. 1: Individualized Planning of People Recei= ving Services

7. B. 2: Person Centred Planning

7. B. 3: PCP Review: Semi-Annual Reports

7. B. 6: Risk versus Choice
7. B. 8: Schedules and Activities

Policy, Procedure & Other Manuals 1.F.8

Political Affiliation: 2.B. 1

Possessions: Personal:

Emergency: 4.H.5

Cross reference 6.A. 12

Positive Approaches 7.C. 2

Power Failures 4.I. 1 d)

Practicum Pla= cements: 3.I.

   &nbs= p;        Accident & Injury C.I. 11<= /p>
   &nbs= p;        Assessment & Performance 3.I. 7

            =     Criteria for use C.I. 1

            =     Dismissal C. I. 10

            =     Documentation & requirements C. I. 4

            =     Files C. I. 5

            =     Orientation & training C.I. 6

            =     Restrictions C.I. 9

            =     Signed Agreement C. I. 3

            =     Supervision C.I. 2

Principles: Guiding service modification, reductions, exits/transfers 2.G. 3

Prior Experience for Existing

Privacy: 7.A.= 3

Personnel info 3.G. 1

Privacy: Sexuality 7.E. 5

As part of human rights 2.A.1

Breaches of privacy 3.E. 4

PRN Medications: 8.D. 5

Product Distribution 6.D. 6

Profiles of Homes and Programs 1.B

Promotion Guidelines 3.D. 15

Employees: Recognition 3.B. 5

Probationary = Period

New employees: 3.B. 4. c)

Proactive Intervention 7.C. 3

Profiles of Homes and Programs: 1.B.

Prohibited Practices: Behaviour 7.C. 12

Promotion Guidelines 3.D. 15

Public/Media: request for info: 3.D. 17

Public Transportation 5.A. 16

Public Truste= e:

Administering Funds 6.A. 11

Appeal process 1.E.4

Purchasing: E= xpense Approval and Review: 6.D.

   &nbs= p;        Cable 6.D. 3

            =     Furniture & appliances 6.D. 1

            =     Future Med: 6.D. 7

            =     Groceries & Vehicle Expenses 6.D. 2

            =     Medications 6.D. 5

            =     Medically Essential Equipment 6.D. 9

            =             &nb= sp;       Procedure for Payment6.D.9 a)

            =     Non-Prescription Medical Supplies

6. D. 8

            =     Product Distribution 6.D. 6

            =     Telephone 6.D. 4

Purchasing personal effects 3.E. 6

Quality Improvement Program: Medications 8.C.3

Race: 2.B= .1; 2.B. 10

cross reference Culture

Recognition o= f Prior Experience for new employees: 3.B. 4

Verification 3.B. 4 a)

Seniority & Benefits 3.B. 4 b)

Probationary Period: 3.B. 4. c)

Recognition of Prior Experience for Existing Employees= 3.B. 5

Recognition of Educational Qualifications 3.B. 6

Records: 3.G.= Cross Reference: Files

   &nbs= p;        Personnel File Order 3.G. 6

Retaining and Destroying Personnel Records 3.G. 3

Retaining and Destroying Personnel Records 3.G. 4

Retaining and Destroying Purchase of goods records 3.G. 4

Retaining and Destroying Records of people supported 3.G. 5

Review Personnel Files 3.G. 7

Recreation Fu= nds 6.B. 2

   &nbs= p;        Futures Club 6.B. 4

Recruitment: = 3.A.

   &nbs= p;        Non-Discrimination 3.A. 1

Role of Employee Scheduler3.A.2a)

Responsibilities of Human Resources Administrator: 3.A. 2. b)

Responsibilities of Program

Managers 3.A 2 c)

Nondiscrimination in hiring 3.A

References: Excluded staff role: 3.J. 8

Referral Process 1.C. 2

Release of Information: 1.D.7

Repairs: Van lift System 5.A. 13

Reporting: 4.B.4

Cross Reference: See C= ritical Indents

Reportable Incidents: 4.C.3

Research: 2.E.

Respect: 7.A.=

Respect: Sexuality 7.E. 5

        =      For Moral Choices 7.E. 2

Responsibilities:

Complaints 1.E.2

Staff driving 5.A.1

People supported 1.D.2

Families/Supports 1.D. 4

Restraint 7.C. 8

Restrictive Procedures: Unauthorized 4.B. 2.j)

Retaining and Destroying Purchase of goods records 3.G= . 4

Retroactive Pay: 3.F. 8

Return to Work & CSSEIP 3.D. 18

R.I.C.E.: 4.E. 3

Rights and Responsibilities: 1.D.

   &nbs= p;        Rights 1.D.1

   &nbs= p;        Responsibilities 1.D. 2

   &nbs= p;        Family/Support Networks

Rights 1.D. 3

Family/ Support Networks

Responsibilities 1.D. 4

Regarding Complaints 1.E.2<= /p>

Reporting of Critical Incidents: See Critical Incident= s

Reporting Communicable Diseases

4. D. 4

Risk Analysis Plan 2.C. 4

Note: Risk Management = plan is with planning documents

Risks: Health & Safety: Reporting 4.B.4

Risk Management 6.C. 6

Further detail on risk, reference Kardel

Risk Management Plan    &n= bsp;

Release of Person 4.M

Risk Reduction: vehicles: 5.A. 2.a)

Risk Versus Choice 7.B. 6

Safeguards: See Monitoring

Safety: See Occupational Health & Safety

   &nbs= p;        Mediation 8.C

Safety Plans 7.C. 6

Safety: Sexual 7.E. 6

Vehicles 5.A. 2.a

Scabies Protocol 4.D. 5

Scents: Use of 3.D. 12

Schedules & Activities 7.B. 8

Searches 7.A. 5

Search Warrants 2.F. 2

Seclusion 7.C. 10

Security: Computers2.D. 4

Securement straps 5.A. 11

Self-Advocacy 3.D. 1; 7. A. 9

Self-Determination 2.A. 2

Self-Help: 3.D. 1

Semi-Annual Reports 7.B. 3

Seniority not portable: 3.B.4. b)

Sentinel = Events: 4I. 1 g)

Sentinel = Home: 1.B.

Service Modifications 2. G.

Service Reductions 2.G.

Sexual Abuse: 4. B. 2 c)

Sexual Harassment 2.B. 9

Sexuality 7.E= .

   &nbs= p;        Development of Friendships 7.E. 7

Education and training 7.E. 3

Informed Consent for Sexual Relationships 7.E. 8

Privacy and Respect 7.E. 5

Respect for Moral Choices 7.E. 2

Sexual Safety 7.E. 6

Support For Special Needs 7.E. 4

Sexual Orientation: 2.B.1

Shoes 3.D.5

Shopper’s Drug Mart 8.A.1

Sleeved System: Medications 8.D. 3

Sick Leave 3.D. 25

Smoking & tobacco products 3.D. 26

Snow Storms: 4.I.1. c)

Social Networking Sites 2.D. 17

Special Leave: 3. F. 10

Standard Precautions: 4.D

Staff Meetings 3.D. 32

Spiritual Beliefs 2.B. 1

Stakeholders: Definition: 2.B.2

Storage: Personnel files: 3.G.2

Strategic Plan 2.C. 6

Note: Strategic Plan i= s with planning documents

Staffing Protocol:

   &nbs= p;        Crisis 3.F. 18

Staff Meetings: 3.D. 32

Storage & Preparations: Medications 8.C. 7

Subpoenas 2.F. 1 a)

Substance Abuse 3.D. 27

Succession Planning 2.C. 12

Note: Succession Plan = is with planning documents

Suicide Prevention: 4.I. 1 k)

Survival kits 4.E. 4

Taxpayer: Ethics: 2.B. 11

Technology: 2= .D.

   &nbs= p;        Assistive Technology 2.D.8

            =     Back up and Safe Storage: 2.D. 4

            =     Cellular Phones 2.D. 14

Confidential Documents on Home Computers 2.D. 16

            =     E-Mail Use 2.D. 10

Face Book and Social Networking Sites 2.D. 17

   &nbs= p;        Faxes: 2. D. 11

            =     Installation & Maintenance2.D. 6

            =     Internet Use 2.D. 9

Password Protection: 2.D. 1

Planning 2.C. 3

People supported

& computers 2.D. 3

Personal Musical Devises 2D. 15

Security & Virus

Protection 2.D. 5

Telephones 2.D. 12

Use of Technology 2.D. 2

Voice Mail 2.D. 13

Warranties: 2. D. 7

Note: Technology Plan = is in planning documents

Telephones 2.= D. 12; 3.D. 28

   &nbs= p;        Change: 3.F. 4

            =     Excluded cells: 3.J. 7

Telephone purchasing: expenses 6.D. 4

Privacy for people supported: 7A.3.i

Texting 3.D. 28

Theft 6.E. 1; 4.B. 2. h)

Threatening situations 4I 1 f)

Tillicum Home: 1.B.

Time Changes: on shift 3. F. 11

Time Off: 3.D. 30

Time Out: Exclusionary 7.C. 11

Time Sheets 3.F. 12

Tipping 3.D. 23

Tobacco Products 3.D. 22; 7.A. 8

Traffic Violations: 5.A. 6

Training & Professional Development 3.D. 24

Training: Annual Competency Based: 4.L

Training: Emergency Procedures: 4.L.4

Training: Environmental Hazards 4.L.3

Training: Evacuation Procedures 4.L.5

Training: Health and Safety Practices 4.L.2

Training: Medications 4.L.7

Training: Physical Risk Reduction: 4.L.7

Transfers: Medications 8.H. 1

Transition to Home and Programs 1.C.3; 2 G. 2

Transportation Allowance 6.C. 11

Travel Claims: 3.J. 5

Tsunamis: 4.I. 1. l)

Union Leave 3.F. 13

Universal Precautions: Now Standard Precautions: 4.D. =

Utility Failures: 4.I. 1. d)

Values

   &nbs= p;        Philosophy: 2.A. 7

Vacation 3.D. 30

   &nbs= p;        Excluded 3.J. 4

Vanc= ouver Island Hospital Authority: (VIHA) 4.C.1

Vehicle & Transportation Section 5

   &nbs= p;        Auto Insurance 5.A. 3

Class: 4 5.A. 5

Driver’s Abstract 5.A. 5

Emergency Wheelchair Accessible Vans: 5= . A. 10

Expenses 6.D. 2

First Aid Kits: Personal Vehicle 5.A. 4

Gas in vans 5.A. 12

ISN: Driving the van of a person supported 5. A. 15

Lifts on Wheelchair Accessible Vans 5.A. 9

            =     Parking Permits 5.A. 14

            =     Personal Vehicle use: 5.A.2

Responsibilities: 5. A. 1

            =     Securement straps 5.A. 11

            =             &nb= sp;       On buses 5.A. 16

Traffic Violations, Accidents and Fines 5.A. 6

Van Lift System Repairs 5.A. 13

Van Maintenance 5.A. 7

Website 2.D. 17

Vehicle Expenses 6.D. 2

Vehicles for Futures Club: 3.D. 31

Vehicle & Property Damage 4.C. 5

Vehicles for Futures Club 3.D. 27

Verification of background 3.B. 4; 3.B. 5; 3. B.6

Verbal Abuse: 4.B. 2. d)

VIHA: 4.C.1

Virus Protection 2.D. 4

Violent, Aggression or other threatening situations 4I= 1 f)

Violations of ethical codes 2.B. 11

Visitors 7.A. 7

Voice Mail 2.D. 13; 3.D. 29

Volunteers 3.= H

Assessment and Performance 3.H. 7

Confidentiality 3.H 8

Criteria for use 3.H 1

Dismissal: 3.H. 10

Documentation and Requirements

3.H. 4

Exclusions: 3.H. 11

Files 3.H 5

Orientation and Training 3.H 6

Restrictions 3.H. 9

Signed Agreement 3.H. 3

Supervision 3.H 2

Waste: 6.E. 1

Warranties: 6= .C. 5

   &nbs= p;        Technology 2.D. 7

Worker’s Compensation Board:           WCB Forms 4.2.A; 4.C. 8

   &nbs= p;        Employees on WCB 3.F. 14

Weapons 4.I. 1 m)

Website 2.D. 17

Weekend on call Manager

Rotation 3.J. 9.d)

Wheelchair Accessible Vans 5.A. 9

Whistle Blower Protection 4.B. 1

   &nbs= p;        Retaliation: 4. B. 2. g)

            =     Unethical & illegal practices 6.E. 1 a)

Witness: Voluntary: 2= .F. 1. d)

            =     Compelled 2.F. 1. c)

Witnessing of= Documents: 2.B. 3.f=

Worker’s Compensation Act

Monitoring 1.F. 5

Employees on WCB 3.F. 14

WCB forms: 4.C. 8

Work Related Staff Injuries 4.C. 7

Working Alone: 4.A. 6

Wrong Doing 6.E. 1