MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_01CB3A2A.6EBA4650" This document is a Single File Web Page, also known as a Web Archive file. If you are seeing this message, your browser or editor doesn't support Web Archive files. Please download a browser that supports Web Archive, such as Microsoft Internet Explorer. ------=_NextPart_01CB3A2A.6EBA4650 Content-Location: file:///C:/E31E1E43/Section5VehiclesandTransportationJuly2009doc.htm Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="us-ascii" Vehicles and Transportation Services

Order of Contents...........= ...........................................................................= ......................................... ............................... 2

5. A. 1. : Responsibilities.= ...........................................................................= ....................................................................... 2

5.A. 2.: Staff Transporting People Supported in their Own Vehicles<= span style=3D'mso-tab-count:2 dotted'>..........................................= ................................ 2

5. A. 2. a): Safety and Risk Reduction.................................................................= ............................................................ 2<= /o:p>

5.A. 3: Auto Insurance for Employer’s Business..........................................= ................................................................ 3

5.A. 4: Personal First Aid Kits........................................................................= .................................................................. 3=

5.A. 5: Class 4 Driver’s License; and Driver’s Abstract= ..........................................= ..................... ............................... 4

5.A. 6: Traffic Violations, Accidents and Fines.................................................................= ............ ............................... 4

5.A. 7: Van Maintenance.....= ...........................................................................= ................................................................... = 5

5.A. 8: Vehicle Safety Equipment and Information.................................................................= ....................................... 5

5.A. 9: Operation of Lifts on Wheelchair Accessible Vans...........................................= ............................................... 5<= /p>

5.A. 9: a): When the lift fails: Emergency.................................................................= ....................................................... 5=

5.A. 10: Emergency Wheelchair Accessible Vans.................................................................= ........................................ 6

5.A. 11: Van: Securement Straps........................................................................= ............................................................... 6

5.A. 12: Gas in Vans........= ...........................................................................= ......................................................................... <= /span>6

5.A. 13: Van Lift System Repairs.......................................................................= ............................................................... 7

5.A. 14: Parking Permits for People with Disabilities..........................................= ........................................................... 7

5.A. 15: Individual Support Network: Driving the van of a person supported...........................= .............................. 7

5.A. 16: Using Public Transportation...................................................................= ........................................................... 7


 

5.A. 1: Responsibi= lities

Employees are expecte= d to drive in a responsible, safe manner and to comply with applicable legislati= on while operating a vehicle in the course of their work. Smoking or the use of tobacco products is not permitted in company vehicles or private vehicles w= hen people supported are transported. Animals are prohibited from vehicles. Whe= n a company vehicle is available, the company vehicle is used for the transport= of people supported. For security, staff members are to ensure vehicles are lo= cked when parked.

 

Staff members are res= ponsible for informing their manager if they lose their license, or vehicle, have a driving infraction, or are no longer able to transport the people they supp= ort. Staff are not to use hand-held cell phones and other portable electronic devices while driving.  Kardel requires that all employees submit a driver’s abstract upon hiring and annually thereafter in conjunction with performance evaluations. The employ= ee may get the abstract free of charge faxed to them by calling 978-8300. If t= here is reason to believe an infraction has occurred, a request may be made of t= he employee to submit the abstract at any time.

 

Staff members are res= ponsible for the safety of people they transport in the vehicle. Any incident that results in driver interference must be reported on an incident form. A plan= of action must be prepared and included with the person’s individual care plan under transportation. For example, if a person, in a period of upset, = has interfered with the driver, in future situations the staff member may be directed to pull over when the person becomes upset and call for back up. P= lans may also stipulate the safest place for the person to sit in the vehicle. Potentially, safety locks would be engaged if there was a risk of the person trying to open the door. The appropriate restraint form would need to be completed and signed off.

 

Staff members are not= to leave people from our licensed homes unattended in a vehicle at any time or= for any reason no matter how short the duration.

 

5.A. 2: Staff Transporting People Supp= orted in their Own Vehicles

Private vehicles used= for transporting people supported must be clean and in safe working condition.<= o:p>

 

In homes and programs= where staff members are required to transport people supported in their own vehic= les, the following documents will be kept at the home/program:=

  1. Driver Information Form is completed once p= er year by all staff members using their own vehicles to transport people= .
  2. Copy of current, valid, business class insu= rance.

(Staff members transp= orting people supported in their vehicles up to six times per month, do not require business insurance when it is not part of the regular job duties)

 

This information will be stored in the binder titled “Driver Information” and kept in a secure area at the home/prog= ram. Managers will review monthly and track expired insurance and driver’s license documents. Managers will ensure a new Driver’s Information Fo= rm is filled out each year.

 

5.A.2. a): Staff transporting People in their own vehicles: Safety and Risk Reduction

If staff members are = required to transport people supported, a personal first aid kit for their vehicle w= ith basic supplies will be provided.

 

It is staff members&#= 8217; responsibility to know the needs of the person that will be transported.

  • Utilize adequate protective covers on seats= if necessary i.e. soaker pads from the home/program
  • Ensure safe seating in the vehicle
  • Ensure familiarization with behaviour suppo= rt plans, if necessary

 

 

Staff members are res= ponsible to keep their vehicle in good working order and some tips are listed below.=

Perform a monthly che= ck

  • Most maintenance should be left to the professionals. However, once a month you should perform the following checks to help identify and head off problems that can cost you fuel a= nd money down the road:
  • Measure tire pressure and look for signs of uneven wear or embedded objects that can cause air leaks. In winter, measure tire pressure whenever there is a sharp change in temperature.=
  • Check around the car and under the engine f= or fluid leaks. You can often identify the type of fluid that is leaking = by its colour. Oil is black, coolant is a bright greenish yellow, automat= ic transmission fluid is pink, and power steering and brake fluids are cl= ear, with a slight brown tinge. All of these fluids are oily to the touch. =
  • Check fluid levels, including engine oil, e= ngine coolant level, transmission fluid and power steering fluid, according = to the instructions in the owner's manual.
  • Check under the hood for cracked or split s= park plug wires, cracked radiator hoses or loose clamps and corrosion around the battery terminals.
  • Check for problems with the brakes. On a st= raight, flat and traffic-free stretch of road, rest your hands lightly on the steering wheel and apply the brakes gradually. If the vehicle swerves = to one side, one of the brake linings may be worn more than the other, or= the brakes may need adjustment.
  • Use a similar test to check for problems wi= th wheel alignment. On a straight, flat and traffic-free stretch of road, rest your hands lightly on the steering wheel and drive at an even spe= ed. If the vehicle pulls to one side, the wheels may be misaligned. <= /o:p>

 

5.A. 3: Auto Insur= ance for Employer’s Business<= /o:p>

Employees required to= use their personal vehicles for the Kardel business must ensure that their vehi= cles have adequate auto insurance to cover the business purpose for which it is used.

 

When a Kardel employe= e is required to use his/her vehicle 6 times or more per month in the performanc= e of his/her duties, business insurance (Class 7) coverage is required.  Kardel will pay for the increased = cost of such coverage. Employees must obtain a quote from their insurer for=

            To and from work insurance, namely  =     Class 3

            Business Insurance     &nbs= p;            &= nbsp;           &nbs= p; Class 7

The insurer must quot= e both rates based on the “good driver” discount of 40%. Kardel will p= ay the difference between the discounted rates. Kardel will not pay the differ= ence on any other basis. The Insurer must supply a “premium difference letter” available at the Kardel office; Kardel will pay the employee = on receipt of the above letter, together with a copy of the ICBC policy indica= ting that the insurance is in place.

 

Kardel has a liabilit= y policy with ICBC that provides coverage for the driver while on duty up to $10,000,000. per incident. This coverage is in addition to the liability coverage that the employees have on their vehicle and is only in effect whi= le “on the job”.

 

Kardel will not assume responsibility for loss or damage to an employee vehicle or its contents, except as this may be due to actions and needs of the people supported.

Kardel is not respons= ible for deductible on claims made by employees regarding their own vehicle, whether= on company business or not.

 

5.A. 4: Personal F= irst Aid Kits

Consistent with WCB recommendations, all Kardel employees who transport persons in their person= al vehicles must have a personal first aid kit in their vehicles. This kit inc= ludes:

q      = 1 pressure dressing;

q      = 6 sterile adhesive dressings, assorted sizes, individually packaged;

q      = 6 individually packaged towelettes;

q      = 1 wallet sized instruction card advising the wor= ker to report any injury to the employer for entry in the first aid records and instructions on how worker is to call for assistance

q      = 1 pocket mask (single use only).

q      = These items must be in a weatherproof container.=

q       Staff membe= rs are to have a flashlight with extra batteries in case of emergency.

 

Policy:     &nbs= p;            &= nbsp;  Vehicle and Transportation

Issued:     &nbs= p;            &= nbsp;   March 2001

Revised:    &nbs= p;            &= nbsp; May 2003, December 2003; June 2004; July 2010

Reference:         &= nbsp;      Occupational Health and Safety Worksite Manual 33.2; Schedule 2: Personal First Aid Kit 33-14

 <= /span>

5.A. 5: Class 4; Driver’s License; and Driver’s Abstract

Only drivers with a c= lass 4 driver’s license may operate Kardel vehicles. Obtaining and maintaini= ng a Class 4 license is an employment requirement for permanent positions with t= he exception of staff working night shift only or at Tillicum Home. The van at Tillicum Home, unlike our other vans, is not modified. However, staff membe= rs at Tillicum require a Class 5 license.  Staff members are required to notify their Manager if they lose their license, receive a driving violation, conviction or accident and forward details within 15 days. All staff members must submit a driver’s abstract annually. Infractions noted either by disclosure or on the driver’s abstract would be brought to the attent= ion of Director of Programs and Quality Assurance (DPQA) for a decision on the = relevance and seriousness of the infraction. Driver’s abstracts must be submitt= ed annually: request from 1-800-663-3051. Reports of violations, convictions or accidents will be kept in confidence by the DPQA.

 <= /span>

5.A. 6: Traffic Violations, Accidents and Fines

Traffic violations, unauthorized and/or careless use of any Kardel owned/leased vehicles are grounds for disciplinary action up to and including termination of employme= nt.

 

All vehicle violations committed while operating a company vehicle, or any other vehicle where peo= ple supported are passengers must be reported immediately to the program manage= r. The Vehicle and Property Incident Report form must be completed and submitt= ed to the manager. An incident report for Community Care Licensed Facilities m= ust be completed when there is injury to the person supported.

 

Employees are respons= ible for completing the Van Log prior to each trip. This maintains a record of the operator of a vehicle owned by the company during any trip.

 

Any fines resulting f= rom violations of the Motor Vehicle Act, city by-laws (e.g. parking violations) or any oth= er legislation, will be the responsibility of the employee operating the compa= ny vehicle at the time of the violation.  The employer requires employees to take responsibility for challengi= ng and/or paying fines issued to a vehicle in their charge.<= /p>

 

Employees who do not demonstrate the requisite degree of care and attention while operating a vehicle for Kardel may, in addition to the discipline referred to above, be required to repeat their Class IV certification. There will be a 30-day time limit for the re-certification. After 30 days, the employee will be deemed unavailable for work until evidence of re-certification is submitted. The M= otor Vehicles Branch re-certification costs will be reimbursed as per the requirements of the collective agreement.

 

In the event of a col= lision, where the combined damage exceeds $1,000.00 or when there is an injury, the motor vehicle accident must be reported to the Police. In situations where = the driver is at fault, he/she will be responsible for payment of the company insurance deductible up to the total cost of the repairs. An invoice for the amount of the deductible will be sent to the employee for their payment. Arrangements may be made through Finance and Administration to have payment deducted over time, with the employee’s permission, through bi-weekly payroll deductions until the full amount is recouped. Failure to make arrangements or pay the deductible will result in suspension

 <= /span>

5.A. 7: Van Mainte= nance

Kardel has accounts w= ith firms that provide all the van maintenance for Kardel: Rand Automotive, Ced= ar Hill Automotive, Island Fleet and Sidney Peninsula Brake and Tire. Kardel receives work invoices directly from those companies. Any “non-routin= e” maintenance will be pre-advised to Finance and Administration directly by t= hese firms e.g. major transmission work/replacement. Staff members should also submit the invoices to payroll in case they are not forwarded from the businesses involved.  Vehicles= under warranty must be maintained and serviced by authorized dealers. =

The managers must kee= p copies of all service orders in an orderly fashion.

 

5.A. 8: Vehicle Sa= fety Equipment and Information

All Kardel vans are r= equired to have the following safety equipment: Basic First Aid Kit including sciss= ors (able to cut seatbelts), Reflectors, Fire Extinguisher, Flashlight with operating batteries, Flags/flares and emergency warning triangles, and Basic Earthquake Supplies i.e. food, water, candles, blanket, garbage bags. A cop= y of RoadSense for Drivers: BC’s Safe Driving Guide is available in each vehicle.

 

All vans have a Van L= ogbook that contains essential information for emergencies. A current record is ke= pt for emergency purposes in Van Logbooks. It is to be updated as changes occu= r. It contains the following information:

q      = Phone numbers of staff members=

q      = Emergency contact phone numbers for staff member= s

q      = Emergency copy of the profile and hospital trans= fer form for people served

q      = Medication information

 

5.A. 9: Operation = of Lifts on Wheelchair Accessible Vans.

Employees operating a= lift on the wheelchair vans are required to do so in a safe manner following the procedure as outlined in the manual and the following general safety rules:=

q      = New employees receive a demonstration before ope= rating lifts independently;

q      = Keep the operator, bystanders and rider clear of= all moving parts;

q      = Load and unload only in a level area;=

q      = Avoid unloading into traffic;<= /p>

q      = Ensure the emergency brake on the vehicle is pro= perly and securely in place before using the lift;

q      = Inspect the lift before using it if you suspect = damage or improper maintenance;

q      = Do not overload the lift and use only as prescri= bed in the manual;

q      = Make sure the wheelchair has its brakes and belts secured when the occupant is riding the lift;

q      = Do not remove any guards or covers

q       The person operating the lift must wear proper footwear as outlined by WCB: heels and = toes covered and non-skid shoes

 

5.A. 9: a): When t= he lift fails: Emergency

A situation may arise= when a person is in the van and the lift fails. There is a manual pump in the lift mechanism-emergency release. Bleed the system first and then operate the ha= nd pump.

 

If this fails, phone = medi-van Canada Inc. at 250 389-0948 and inform them that you have an emergency situation. Though there may be some wait time, staff members said they would respond to this type of situation and remove the person from the vehicle. <= o:p>

 <= /span>

5.A. 10: Emergency Wheelchair Accessible Vans

In an emergency it ma= y be necessary to locate a van that is able to accommodate wheelchairs. First attempt to contact the other homes operated by Kardel. In an emergency cont= act:

Handidart:        &= nbsp;           &nbs= p;            &= nbsp;           &nbs= p;            &= nbsp;          727-7811=

Blue Bird Cabs: wheel= chair accessible vans    &nbs= p;            &= nbsp;  382-4235

 

5.A. 11: Van: Secu= rement Straps

Staff members must al= ways ride on the van lift with people in wheelchairs, with the seatbelt secured behind. Ensure the brakes of the chair are on, and have one foot behind the back wheel of the wheelchair. Never step over the belt; always undo the belt first to step on and off the lift.

 

Straps and belts shou= ld be kept off the floor in closed containers that are secured to the floor. As needed, take out the straps/belts and secure them to the floor tracking. Ne= ver wheel the chairs over straps and belts on the floor.

 

Secure the front tie = downs first to the solid part of the frame of the chair with straps at a 45-degree angle. Keep the front brakes of the chair on until the front straps are tightened almost all the way; not really tight. Release the brakes. Secure = the rear tie down ratchets to the solid part of the frame from at a 45_= 9; angle.

 

Ensure the straps are= not twisted. Secure the ratchet hook to the wheelchair, pull the end of the str= ap loosely and crank the ratchet so that two turns of strapping wind around the spool. If the strap is too loose prior to tightening with the ratchet, it w= ill jam. Over tightening may result in damage to the wheelchair. Tightening the rear straps will create enough tension on the front straps. The ratchet han= dle must be fully closed and locked.

Never cross the strap= s.

 

Secure the lap belt o= ver the pelvic area of the passenger at a 45-degree angle.

The brakes of the whe= elchair must be off while the van is in transport so they don’t pull against = the force of the securement straps.

After the chair is se= cured, it should feel stable and not move when it is pushed or pulled. =

Ensure tracking is ke= pt clean and the van is vacuumed regularly.

The recommended loadi= ng sequence for boarding people in wheelchairs in a standard one-ton van is as follows:

With the back door op= en, facing the front, first secure the wheelchair in the front left hand positi= on; second, the front right hand position; third, the back left hand position; fourth, the back right hand position.

 

In the event of accid= ent or injury a driver may be considered negligent if this approved securement procedure has not been used. If there is any exception to this procedure, t= he adapted procedure must be clearly stipulated in a care plan and all staff members must be trained in the alternate procedure. The OH&S committee needs copies of the exceptional procedures for approval.

Policy:     = ;            &n= bsp;   Vehicles and Transportation

Issued:     = ;            &n= bsp;    May 2003

Reviewed:     &n= bsp;           July 2009

Reference:    &n= bsp;           Cus= tom Transit Driver’s Manual

 

5.A. 12: Gas in Va= ns

Vans are to be fueled with regular gasoline only. Premium grades of gas are not necessary. Credit cards are set up for each home for CO-OP and Save on stat= ions and staff fill up as required, ensuring there is adequate gas for the next staff using the vans (1/4 tank).

All gas purchases occur using a CO-OP credit card at CO-OP or Save-On-Gas. The =

CO-OP card has the membership number as well as the name of the individual home/program. Locations of CO-OP/Save-On-Gas Centres are as follows:

CO-OP

q      = 2132 Keating x Road, Saanichton

q      = 6739 = West Saanich Road, Brentwood= Bay

q      = 894 G= oldstream Avenue= , Langford

q      = 102-2= 320 Millstream Road, Langford

q      = 4472 W= est Saanich Road, Victoria

q      = 1007 C= anada Avenue, Duncan

Save-On

q      = 10930 = West Saanich Road, Sidney

q      = 628 Go= rge Road East, Victoria

q      = 2526 B= evan Avenue, Sidney

q      = 6429 P= at Bay Highway, Victoria

q      = 4140 W= ilkinson Road, Victoria

q      = 6764 = Oldfield Road, Saanichton

 

5.A. 13: Van Lift = System Repairs

All programs, with the exception of Lakes Road, are to direct any van lift repairs and maintenance to Island Fleet 250 479-= 4659.  Kardel has an account with th= is Company, and any charges are to be billed to Kardel.

 <= /span>

5.A. 14: Parking Permits for People wi= th Disabilities

The Disability Resource Centre renews parking permits to Kardel Homes each year= on January 1st. The fee ($15.00 for each permit) for replacing the permits will be pai= d by the Director of Finance. To get the new placards managers are required to return the old placards to the office.

 

5.A. 15: Individual Support Network: D= riving the vehicle of a person supported

Staff members with the Individual Support Network may be requested to drive the vehicle of the per= son they support. The vehicle, both modified and not modified, would be under t= he ownership of the person supported or their family/home share provider. ICBC= has specific rules regarding the need for Class 4 or class 5; hence, check with= the Director of Human Resources to determine if a Class 4 is required.  

 

As part of due dilige= nce, Kardel requests a driver’s abstract annually. Driver’s abstract= s: request from

1-800-663-3051.<= /o:p>

 

5.A. 16: Using Public Transportation

A guiding principle for Kardel’s services is to = use generic community services whenever possible and practical. The greater Victoria region = has worked towards improved access on City buses with wheelchair accessible low floor buses. Almost all of the buses are low floor and do not have stairs. = Information on the routes, schedules, and accessibility buses stop locations is availab= le through 250 382-6161 Press 0 or www.b= ctransit.com. If the person supported uses a wheelchair or has a handyPASS, the staff mem= ber attending travels free. A free orientation for accessing low floor buses is available through BC Transit training department at 250 382-2551. Additional information is available through = www.acc= essvictoria.ca.

When a person is travelling with a staff member, the s= taff member assumes responsibility for securing the chair. If staff members are unsure of safe securing process, ask the bus driver for assistance. The responsibility of staff members is to

  • ensure the bus stop is accessible
  • ensure that the chair is in most upright position possible
  • ensure that the chair has the proper securements; if no tie straps, then secu= re to a point on the frame (not the wheel)
  • bring the chair onto the bus
  • take the chair off the bus
  • remove any flags or bags that might be a hazard
  • Pay the correct fare; staff members rides for free
  • Secure the chair; if unsure asks the driver for help; it should take no longer than 2 minutes to secure the chair.

The driver’s responsibility includes:

  • ask the passengers to vacate the accessible area
  • ensure that the chair is secured properly before moving the bus. This might include securing the mobility aid if the attendant is unsure
  • ensure that the mobility aid can be off loaded at an appropriate place in the zone
  • provide a safe ride

 

Policy:     = ;            &n= bsp;           &= nbsp;       Vehicles and Transportation

Issued:     = ;            &n= bsp;            &= nbsp;       May 2010

Reference:    &n= bsp;            = ;            &n= bsp;  www.accessvictoria.ca; low floor buses; frequently asked questions; B.C. Transit Safety Department 250 385-2551 Ext. 204

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Section 5: Vehicles and Transportation

 =

   &nbs= p;            &= nbsp;           &nbs= p;            &= nbsp;           &nbs= p;            &= nbsp; - 1<= /span>

Kardel’s mission is to help people with developmental disabilities have a good life and to respect their personal choices

= G:\Policy and Procedure Manual\Section 5 Vehicles and Transportation July 2009doc.doc= ; Review July 2010

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